Terms of Service

Effective 2024.10.30

These Terms set out the conditions of use and the rights and duties of the Company and members.

Chapter 1 · General

Article 1 (Purpose)

These Terms govern the rights, duties, responsibilities, conditions, and procedures between Blockspoon Inc. (the "Company") and members regarding use of the Kolleges service (https://kolleges.net).

Article 2 (Definitions)
  • "Kolleges service" means the LiveClass online-education solution and related services, on any device.
  • "Member" means a customer who contracts and uses the service, classified as Admin, Instructor, or Student.
  • "Non-member" means one who uses the service without registering.
  • "Paid service" means digital content and site use provided for a fee.
  • "Brand site" means an online space for managing classes/students — the minimum billing unit.
  • "Class" means an intangible online education service teaching knowledge or skills.
  • "Admin" means an individual member who opens a site and manages classes/students for a business; legal effects accrue to the business.
  • "Instructor" means a member who runs classes and teaches/manages students.
  • "Student" means a member who enrolls and participates in classes.
  • "Payment" means paying fees via a payment gateway; "Refund" means cancellation by the original payment method upon withdrawal/termination.
  • "Individual terms" means separately published terms, guidelines, or policies.

Chapter 2 · Forming the contract

Article 3 (Posting, effect, and amendment)

The Company posts the Terms, trade name, representative, and business number on the site's main page. It may amend fees and terms, announcing changes as above; amendments do not apply retroactively unless stated.

The Company may set individual terms for specific services, which prevail when agreed (these Terms apply supplementarily). It may also sign individual contracts with specific Admins, which prevail.

Article 4 (Interpretation)
  • Unspecified matters follow law or individual service terms/policies, which prevail on conflict.
  • The service may be wholly/partly paid; paid-service terms then prevail.
  • Interpretation follows law or common practice.
Article 5 (Formation of the contract)

A contract forms when an applicant logs in via Google/Facebook/KakaoTalk or verifies email, agrees to the Terms, and the Company accepts (e.g., shows completion).

The Company generally accepts, but may restrict or later terminate in these cases.

  • Previously lost membership (unless re-approved)
  • Not real name or using another's identity
  • Under-14 without guardian consent
  • False or missing required information
  • Sham listings or interference with the service
  • Other unlawful/improper applications

Acceptance may be deferred for capacity/technical reasons, with notice of the reason and timing.

Article 6 (Collection and protection of member info)

The Company collects necessary data with consent after stating the purpose. It won't deny service for refusing optional data, and consent may be withdrawn anytime.

Except for public profile data, the Company uses data only for stated purposes and doesn't share it. The privacy officer is disclosed in the Privacy Policy. The Company is liable for leaks/alteration caused by its fault.

Upon termination, data is destroyed in principle, except where law requires retention, for 2 months for disputes/investigations, or per a consented retention period.

Article 7 (Changing member info)

Members may view/edit their info anytime and must update or notify changes. The Company isn't liable for harm from untimely updates; members are liable for damage from false edits.

Article 8 (Managing login credentials)

Members are responsible for their credentials and must not transfer/lend them. The Company isn't liable for losses not its fault. Notify the Company immediately of theft/misuse and follow its guidance; otherwise the Company isn't liable.

Article 9 (Notices to members)

Notices are sent to the email/phone provided and deemed given on arrival. Notice to all members may be replaced by posting on the website for 7+ days.

Chapter 3 · Rights & duties of the parties

Article 10 (Company's rights and duties)

The Company may require certificates, identity documents, and online verification from Admins/Instructors, who must comply.

The Company may revoke membership for false info, identity mismatch, or transferring info, and applies staged measures for breaches: notice → warning → 30-day suspension.

Copyright in Company-made content belongs to the Company; unauthorized distribution/modification is prohibited. The Company strives for stable service, security, policy compliance, and proper complaint handling.

Article 11 (Admins' and Instructors' rights and duties)

Admins/Instructors set class content and price; the Company doesn't unduly interfere but may set rules on payment and student protection. They must provide identity info, register classes, manage transactions, deliver classes, and handle refunds and inquiries diligently.

  • No false listings, rating/transaction manipulation, or sham listings
  • No unauthorized use of the Company's name/logo/grade marks
  • Keep records required by law and a current contact number
  • No use of other members' data beyond purpose
  • No unilateral change of class terms without student consent (full refund otherwise)
  • No misuse of accounts, data scraping, impersonation, interference, or proxy attendance

For poor delivery or unilateral breach, the Company may pursue legal action and revoke membership. A three-strike rule applies to reports (warning → page/profile flag → indefinite stop). Account sharing/resale/transfer is prohibited; the Company may request listing edits; certification marks must not be obtained improperly.

Article 12 (Students' rights and duties)

Students have the right to data protection, may search and enroll freely, and receive a full refund if a class stops due to the Admin/Instructor.

  • No use of others' accounts and no letting others use yours
  • No cheating in assignments, quizzes, surveys, or peer reviews
  • No off-topic posts (removable on report)
  • No forgery or name-change of certificates
  • No unilateral change of class terms; update info promptly

Reports of misconduct lead to warning (1–2) or permanent suspension (3); serious crimes may lead to immediate removal and legal action.

Chapter 4 · Using the service

Article 13 (Provision of service)
  • Kolleges Business Solution — brand sites for class transactions and add-ons
  • Online/offline education (video, live, offline)
  • Add-ons — promotion services such as listing exposure
  • Payment service — secure gateway with fees
  • Marketplace — an online venue for member-to-member class trade

Service is provided 24/7 in principle but may pause for maintenance, failures, or operational reasons, with notice under Article 9 (or after the fact if unavoidable).

Article 14 (Service changes)

The Company may change all/part of the service for valid operational/technical reasons, posting or notifying the reason, content, and date in advance. Free services may be modified/stopped without compensation unless law requires otherwise.

Article 15 (Information and advertising)

The Company may provide needed information by notice/email; members may opt out anytime except for transaction info and inquiry replies. Phone/fax requires prior consent. Ads may appear on service screens.

Article 16 (Editing and deleting information)

The Company may request additions/edits/deletions of non-compliant content via consultation; for unreasonable refusal or clear illegality, it may act without prior approval and notify by email afterward.

Article 17 (Copyright of content)

Content includes all class materials; copyright belongs to the author. Members must not infringe copyright. Member content may be edited/displayed as needed for search/promotion, and members may delete, exclude, or hide it anytime.

Article 18 (Content moderation)

The Company may take temporary measures where rights are infringed or policy/law is violated.

  • Content unfit for the service (e.g., personal political/religious views)
  • Insulting/defamatory or seriously disruptive content
  • Public-order violations, piracy/hacking, crime, or rights infringement

Detailed procedures follow Company policy within the Network Act and Copyright Act.

Article 19 (Ownership of rights)

IP in the service and Company content belongs to the Company (excluding member content and partner works). Members receive only a license and may not transfer, gift, sell, or pledge their contractual position.

Chapter 5 · Paid services

Article 20 (Purpose)

This chapter governs rights, duties, and responsibilities for all paid services, including the Kolleges Business Solution.

Article 21 (Formation of paid contract)

Members apply via the Company's procedure; the Company generally accepts but may decline/defer for false identity, misrepresentation, prohibited use by minors, or supply limits.

The contract forms when completion is shown; members pay fees per the conditions after agreeing.

Article 22 (Provision of paid services)

Details are on each service page; members should review them before contracting. Mobile data charges from carriers may apply separately, for which the Company isn't responsible.

Article 23 (Payment methods)

Paid services are paid via the payment gateway's methods; VAT is added to the charge.

Article 24 (Suspension and change of paid services)

If paid services can't be provided due to business changes, the Company notifies and compensates per refund standards. It may change paid services with prior posting; material/adverse changes are notified and refunds follow Article 26.

Article 25 (Member's withdrawal)

Members may withdraw within 7 days of payment via support, except after the period or where law restricts it. Refunds may be requested (e.g., uncorrectable defects within 1 month, or termination due to disagreeing with amended terms) and may follow the gateway's refund policy.

Article 26 (Refunds)

On inability to provide, the Company notifies, cancels with consent, and refunds within 7 days of payment. Refunds use the original method within 7 business days of approval; if that's impossible, a settlement refund may be processed within 15 days.

Chapter 6 · Termination & restriction

Article 27 (Cancellation and termination)

Members may request termination anytime via support; the Company processes it promptly. On termination, all data is deleted except where retained by law/policy. Self-authored posts aren't auto-deleted — delete them before leaving; scrapped or public-board posts must be removed by the author.

Article 28 (Restrictions)

The Company may restrict use in stages for breaches, and permanently ban for identity/payment theft, illegal programs, or Network Act violations — forfeiting certificates and data without compensation. Inactivity over 3 months may lead to restriction; members may appeal per procedure.

Article 29 (Dormant accounts)

Accounts inactive for 1 year become dormant with data separated and unused; notice is given 30 days prior, and members may reactivate via verification. Brand sites idle for 1+ year may be closed.

Article 30 (Limitation of liability)
  • No liability where force majeure prevents service.
  • No liability for member-caused issues, lost expected profit, or content accuracy.
  • No liability for off-platform deals or free-service use.
  • Members are liable for breach-caused damage; the Company's liability to Admins is capped at fees actually received.
Article 31 (Governing law and jurisdiction)

Suits between the Company and members are governed by Korean law, with venue under the Civil Procedure Act; for members residing abroad, the Seoul Central District Court has jurisdiction.

Addendum

Additions/deletions/changes are announced 7 days in advance (30 days for changes materially affecting members' rights) via site notice or email. These Terms may be offered in Korean, English, and other languages; if a translation differs, the Korean version prevails. Revised: 30 Oct 2024.

If translations differ, the Korean version prevails. · If translations differ, the Korean version prevails.
Previous versions

View the version, effective date, and key changes.

Contact

Privacy officer: Yoon Chang-jin
070-8998-4469 · support@kolleges.net